jay@nbdho.com

Shipping Policy

🚚 Shipping Policy

Fast, Flexible, Worldwide – We deliver your custom flip flops with care.

At Fef Flip Flop Company, we ship custom flip flops to clients around the globe with reliable logistics partners and efficient shipping options. Whether you’re ordering 300 or 30,000 pairs, we ensure safe, on-time delivery tailored to your needs.

📦 1. Shipping Methods

We offer both sea freight and air freight based on your timeline, quantity, and destination:

🛳️ Sea Shipping (Ocean Freight)

  • Best for bulk orders (1,000+ pairs)

  • Cost-effective for larger volumes

  • Shipping time varies by region (see table below)

✈️ Air Shipping

  • Recommended for urgent or sample orders

  • Faster, but with higher cost

  • Includes air cargo and express (DHL, FedEx, UPS)

🌍 2. Estimated Transit Times by Region

Region Sea Freight (Port-to-Port) Air Freight (Door-to-Door)
🇺🇸 North America 20–30 days 5–8 days
🇪🇺 Europe 30–40 days 5–9 days
🇸🇦 Middle East 20–28 days 4–7 days
🇦🇺 Australia 15–22 days 4–6 days
🇸🇬 Southeast Asia 7–15 days 2–4 days
🇿🇦 South Africa 30–40 days 6–9 days
🌎 South America 30–45 days 6–10 days

⏱️ Note: Transit times are approximate and may vary due to customs clearance, port congestion, or seasonal demand.

📍 3. Shipping Terms We Support

We offer flexible Incoterms based on your preference:

  • EXW – Ex Works (buyer arranges pickup)

  • FOB – Free on Board (we handle port delivery)

  • CIF/CFR – We arrange sea freight + insurance

  • DDP – Door-to-door delivery with duties prepaid (optional, available in select countries)

🧾 4. Shipping Documents Provided

We provide a full set of export documents to support your import process:

  • Commercial Invoice

  • Packing List

  • Bill of Lading or Air Waybill

  • Certificate of Origin (if required)

  • Fumigation Certificate or Form A (optional)

🛠️ 5. Production Time vs Shipping Time

  • Sample Production: 3–5 working days

  • Bulk Order Lead Time: 15–25 days depending on order size

  • Shipping Time: As listed above by region

We always confirm production and shipping schedules in writing before finalizing your order.

🛑 6. Delays & Force Majeure

While we do everything possible to ship on time, we are not responsible for delays caused by:

  • Natural disasters

  • Port closures or strikes

  • Global freight disruptions

  • Customs clearance issues in destination country

We’ll always keep you updated proactively if anything affects your shipment.

🧭 7. Tracking & Logistics Support

  • Air shipments: Full tracking available once shipped

  • Sea shipments: Container number provided for tracking via carrier website

  • We can assist with booking forwarders or working with your nominated agent